Shipping Policy — Gone Salty

At Gone Salty, every piece is made to order. That means your item is printed and produced specifically for you after you place your order — no warehouse stockpile, just fresh product made when you hit "buy." Here's what that means for delivery.

Production Time

Because each item is custom-made, please allow 2–7 business days for production before your order ships. This is separate from shipping time. You'll receive a shipping confirmation email with tracking information as soon as your order leaves our production facility.

During high-demand periods (new drops, holidays), production times may run slightly longer — we'll flag this at checkout if it applies.

Shipping Times

Once your order ships, estimated delivery times are:

Destination	Estimated Delivery
United States	4–10 business days
Canada	12–35 business days
Europe	12–35 business days
Australia & New Zealand	13–35 business days
Rest of world	14–36 business days

These are estimates, not guarantees — carrier delays, customs processing, and remote locations can add extra time.

Shipping Costs

Shipping rates are calculated at checkout based on your location and order size. Any applicable rates, promotions, or free-shipping thresholds will be shown before you complete your purchase.

Order Tracking

You'll get a tracking link by email once your order ships. If tracking hasn't updated in a while, give it a couple of business days — international tracking can lag, especially once a package clears customs.

Multiple Items in One Order

If your order includes multiple products, they may be produced at different facilities and ship separately. If that happens, you'll receive separate tracking information for each shipment — no extra cost to you.

Customs, Duties & Taxes

For international orders, your country may charge customs fees, import duties, or taxes upon arrival. These are the responsibility of the customer and are not included in your order total or shipping cost. We don't have control over these charges — they vary by country.

Incorrect Addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address entered at checkout. If you catch a mistake, contact us right away — we'll do our best to correct it before production begins, but we can't guarantee changes once an order is in production.

Lost or Damaged Packages

If your order arrives damaged or gets lost in transit, reach out to us within 30 days of the delivery date (or expected delivery date) and we'll sort out a replacement or refund.

Questions?

If you have any questions about your order or this policy, reach out to us at post@gone-salty.com — we're happy to help.

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Gone Salty reserves the right to update this shipping policy at any time. Changes will be reflected on this page.